This Course Includes
- Course Instructor MDH Training services
In a competitive world driven by service excellence, we cannot hope to succeed as counsellors unless we comply with the minimum standards of professionalism. This standard of excellence is known as the process of credentialing and this is the objective of a board examination. The key concepts of credentialing are professionalism within scope of practice, practice ethics, client rights and service competence.
During the past decade we have seen a strong movement towards the professionalization of the ‘peer counselling’ sector on primary healthcare level for the purpose of job creation. We do believe that, it is only through the manifestation of true professionalism in counselling that we can establish its integrity as an occupation that is worthwhile. This brings us to the hallmarks of professionalism.
Professional counsellors not only create a good impression with the public, but ensure that they are competent and accountable care givers. Accountability means that a counsellor is able to demonstrate the ability to take full responsibility for his or her work, decision-making and use of resources, and limited accountability for the decisions and actions of others in varied or ill-defined contexts. Professional counsellors behave ethically by conserving the privacy and rights of their clients. One of the cross critical skills on higher levels of training include “problem solving, in respect of which a learner is able to demonstrate the ability to identify, analyse, evaluate, critically reflect on and address complex problems, applying evidence-based solutions and theory-driven arguments.”
This enables counsellors to manage and control their own affairs ethically responsibly, based on the acquired knowledge and professional skills and this includes ethical decision making, problem solving, the accessing, processing and management of information and the ability to produce and communicate information. The public demands professionalism in counselling and being credentialed will help the counsellor to achieve that outcome.
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